Grand Hotel Nuwara Eliya

Grand Hotel Rd, Nuwara Eliya City Center, Nuwara Eliya, Sri Lanka, 54120  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Grand Hotel Nuwara Eliya

Free Wi-Fi

Free Wi-Fi in public areas

Parking

Paid parking

Luggage storage
Late check-in/ -out
Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Pub

Cafe

Coffee shop

Picnic area/ Tables

Fitness/ Gym

Fitness center

Spa and relaxation

Steam bath

Reflex massage

Turkish bath

Laundry

Self-service laundry

Overview

Featuring a picnic area, a library and a golf course, Grand Hotel Nuwara Eliya offers elegant rooms overlooking the hills. Behind the Victorian facade of Grand Hotel Nuwara Eliya lies Colonial interior.

It is placed close to the lake district, in the vicinity of Horton Plains National Park, Hakgala Botanic Gardens and Gregory Lake. The property is located within a 30-minute walk to the center of Nuwara Eliya.

The hotel is surrounded by restaurants and bars.

Guests can reach Grand Hotel Nuwara Eliya by car from Mawella Lagoon airport in 30 minutes.

Rooms

Grand Hotel Nuwara Eliya offers 145 rooms fitted with TV with satellite channels, free Wi-Fi, individual climate control, a dressing area and a laptop safe for a comfortable stay in Nuwara Eliya. For more comfort a hairdryer, complimentary toiletries and a shower are provided.

Eat & Drink

A popular on-site restaurant serves dishes of international cuisine. Serving an array of dishes, Grand Indian and Sri Ambaal are just 200 meters away.

Services

Bicycle rental services are available on site.

Relax

Guests will relax indulging in reflex massage and steam baths. Tennis and table tennis as well as a fitness center, a gym and bicycles will help travelers keep fit.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free public parking is possible on site.

Number of rooms:   145.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Late check-in/ -out
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • No pets allowed
  • Coffee shop
  • Currency exchange
  • Fireplace
  • Luggage storage
  • Elevator
  • Rooms/ Facilities for disabled

Sports & Fitness

  • Golf course
  • Billiards/ Pool tables
  • Fitness center
  • Table tennis
  • Tennis

Services

  • 24-hour room service
  • Bell staff/Porter
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Bed and breakfast
  • Continental breakfast
  • A la carte restaurant
  • Bar/ Lounge area
  • Pub
  • Cafe
  • Picnic area/ Tables

Meeting facilities

  • Business center
  • Conference room
  • Meeting/ Banquet facilities
  • Audiovisual equipment
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/ Child services
  • Children's play area
  • Game room

Leisure facilities

  • Live entertainment
  • Turkish bath
  • Steam bath
  • Barbeque grills
  • Garden area
  • Library
  • Reflex massage

Room facilities

  • Air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Living room
  • Dressing area
  • Terrace
  • Balcony
  • Rollaway beds
  • Ironing facilities
  • In-room desk

Bathroom

  • Separate tub and shower
  • Steam shower
  • Room toiletries
  • Hair dryer

Self-catering

  • Refrigerator
  • Refrigerator on request

Bedroom

  • Premium bedding

Media

  • Cable/ Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Policies

Check-in

  • from  12 pm

Check-out

  • until  2 pm

Children and extra beds

  • One child under the age of 2 may stay for free in a crib. 
  • One child under the age of 2 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Grand Hotel Nuwara Eliya Nuwara Eliya location
Show big map »

Hotel Address:

Grand Hotel Rd, Nuwara Eliya City Center, Nuwara Eliya, Sri Lanka, 54120

Get directions
City Center
  • Nuwara Eliya
    1.3 mi
Airports
  • Mawella Lagoon (DIW)
    16.2 mi
  • Mattala Rajapaksa (HRI)
    59.8 mi
Restaurants
  • Grand Indian (cuisine: Indian)
    600 ft
  • De Silva Food Centre
    1700 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  2 pm
  • Number of rooms:
    145

Hotel Awards

Sri LankanHOTEL AWARDSRecommendedNuwara EliyaGrand Hotel Nuwara Eliya

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Sri Lanka

Use Badge

Rooms and availability

Grand Hotel Nuwara Eliya photos Room
Deluxe Double Room
Bed type: Double bed
Size: 240 sq. feet
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information
Room facilities

    How to reach hotel

    hotel Grand Hotel Nuwara Eliya Nuwara Eliya location
    Show big map »

    Hotel Address:

    Grand Hotel Rd, Nuwara Eliya City Center, Nuwara Eliya, Sri Lanka, 54120

    Get directions
    City Center
    • Nuwara Eliya
      1.3 mi
    Airports
    • Mawella Lagoon (DIW)
      16.2 mi
    • Mattala Rajapaksa (HRI)
      59.8 mi
    Restaurants
    • Grand Indian (cuisine: Indian)
      600 ft
    • De Silva Food Centre
      1700 ft
    Hotel information
    • Check-in:
      from  12 pm
    • Check-out:
      until  2 pm
    • Number of rooms:
      145

    Hotel Awards

    Sri LankanHOTEL AWARDSRecommendedNuwara EliyaGrand Hotel Nuwara Eliya

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in Sri Lanka

    Use Badge

    Grand Hotel Nuwara Eliya Location

    Legend
    • Current hotel
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    • Airports
    • Underground stations
    • Train stations
    • Parks
    • Tourist attractions
    • Museums
    • Convention centers
    • Stadiums
    • Food and meals
    • General

    Hover above the icons to see hotel photo and details.

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    What's nearby

    Popular areas

    • City Center - 1.2 mi

    Places of interest

    • Galway's Land National Park - 4300 ft

    Convention centers

    • Gregory Lake - 1.3 mi

    Galleries

    • Nuwara Eliya Golf Club - 1700 ft
    • Royal Colombo Golf Club - 1700 ft

    Local attractions

    • Hakgala Botanic Gardens - 5000 ft
      Badulla Road, Nuwara Eliya
    • Victoria Park of Nuwara Eliya - 1.1 mi
      A5, Nuwara Eliya
    • Gregory Lake - 1.1 mi

    Near the hotel

    • Sita Temple - 1900 ft
      Nuwara Eliya-Badulla Road, Nuwara Eliya

      Restaurants nearby

      • Grand Indian - 600 ft

        Address: Grand Hotel Rd

        60% likes this, based on 205 reviews
        Cuisine: Indian

      • Sri Ambaal - 1700 ft

        Address: New Bazaar St

        71% likes this, based on 23 reviews
        Cuisine: Indian

      • Lake View Pub - 2400 ft

        Address: Alpine Hotel, #4, Haddon Hill Road,
        Phone: 524907171

        50% likes this, based on 17 reviews
        Cuisine: International

      • De Silva Food Centre - 1700 ft

        Address: 90 New Bazaar St

        61% likes this, based on 72 reviews

      • Milano Restaurant - 2200 ft

        Address: 24 new Bazaar Street.

        61% likes this, based on 105 reviews
        Cuisine: Chinese

      Hotel information
      • Check-in:
        from  12 pm
      • Check-out:
        until  2 pm
      • Number of rooms:
        145

      Hotel Awards

      Sri LankanHOTEL AWARDSRecommendedNuwara EliyaGrand Hotel Nuwara Eliya

      According to guest reviews, the hotel has been rated as
      Best Luxury Hotels in Sri Lanka

      Use Badge

      Hotels nearby
      Cities nearby

      Grand Hotel Nuwara Eliya Reviews

      Guest reviews are submitted by our customers after their stay at Grand Hotel Nuwara Eliya

      Average guest rating

      7.4out of 10
      Very good
      Based on 99 reviews

      Rating by category:

      Location
      8.0
      Service
      8.0
      Value
      7.0
      Rooms
      8.0

      Guest reviews

      • Family with children
        4.2

        Location and nice garden in front !!!

        I can simply said: You will not get what you see and what you paid for !!! The room is not what you see on the Booked.net. Old rooms, not clean and the service is very bad. The staff is not helpful at all. I have a bad experience at the hotel starting from the check in which take too long, then to the extra bed which I request which take more than 4 hours to get after 3 calls to reception and then the duty manager at the end. Finally, the room was not what I book and see at Booked.net and when I request for a change I got a Reply “ go and complain to Booked.net by the Hotel Front office Supervisor (Vinoth). What I like it more that the rooms was with no refrigerators and when I ask they said you have to request it … >>>Please consider this as an official complain from my side..

      • Family with children
        2.8

        Nothing , bad hotel

        This is my comments regarding Grand Hotel: Once I arrived from travel, they delayed me for two hours since they did not have rooms as per my requirements booking through e-booking site and they gave me rooms as per the available not my request ( they are looking for money, customer last). Even I did not found my name at the customers while I reserved rooms since one month ago. No internet at rooms and no refrigerator. Old tv and they do not have any Arabic Chanel while most of their customers Arabs!!!!!!!! If request anything first pay, they are not trust customers !!!!!, Finally, it is bad hotel from my opinion.

      • Family with children
        8.2

        Location and nice landscaping.

        Only one elevator available, so we have to walk long way to reach the rooms.

      • Older travelers
        5.8

        A good hotel, the location is good. The ambience is good. Some of the rooms are very small and are not comfortable like the one which was allotted to us. The breakfast was good and elaborate

      • Couple
        5.0

        I love the garden outside the Hotel and the lobby ONLY

        All the rooms made from wood and the ground too, So is very noisy. You will hear all the conversation who live next you. When someone around you walk or close his doer you will hear him, it was very bad experiences I will not live in it again.

      • Couple
        6.6

        you should be Chinese to be served well..

      • Couple
        9.2

        We really liked the buffet b'que dinner and the bicycle tour trip. Our guide was wonderful.

        We didn't like the fact that there were so many kids. Our room was in between a group of people who were leaving their doors open with kids running back and forth. The next day we were so happy to know they were leaving. But shortly after they left, more kids were running around screaming. Perhaps you should have a section of the hotel without kids.

      • Couple
        6.6

        Historical hotel with good design and atmosphere.

        It rained heavily and there was water drop from roof,

      • Group of friends
        9.2

        nice locatition and very friendly staff with some great facilities and food was very very nice

      • Older travelers
        7.4

        Location, food in the Grand Indian Restaurant and helpful staff.

        Rooms are in need of renovation.

      • Group of friends
        5.0

        It it just good looking hotel especially Lobby and outside of the hotel.

        The room is not good and not well renovated.The furniture are very old condition,some are broken with no change.The room is very plain decoration like the old house without renovation.The bath room is very old and has no decoration with the low level of water pressure.It is not absolutely worth with the money spending.

      • Group of friends
        8.8

        The hotel used to be an English Castel so the hotel design is kept as old English style hotel. The hotel is considered as the best hotel in that area and it is close to the lake and city shopping markets. The hotel staff are nice and friendly.

        The hotel doesn't have wifi connection on the room so you have to be in the lobby area for internet connection. The message in the hotel are not professional and they use a bad smell message oil.

      • Group of friends
        9.2

        Friendly& homely

        We only overnight, hard to say

      • Family with children
        7.4

        The hotel was excellent. My kids was very scared at first, they were sure that they were going to see ghosts!! Hotel very good, staff friendly the breakfast very good. The coffee shop was the only downside to the hotel. The service was slow and not that friendly. Also word of advice, the main restaurant has a dress code in the evening.

      • Family with children
        6.2

        fine hotel comparing to others at the same area but only issue is that they claimed there is A/C in each room but there was no A/C, moreover there was no refregrator

      How to reach hotel

      hotel Grand Hotel Nuwara Eliya Nuwara Eliya location
      Show big map »

      Hotel Address:

      Grand Hotel Rd, Nuwara Eliya City Center, Nuwara Eliya, Sri Lanka, 54120

      Get directions
      City Center
      • Nuwara Eliya
        1.3 mi
      Airports
      • Mawella Lagoon (DIW)
        16.2 mi
      • Mattala Rajapaksa (HRI)
        59.8 mi
      Restaurants
      • Grand Indian (cuisine: Indian)
        600 ft
      • De Silva Food Centre
        1700 ft
      Hotel information
      • Check-in:
        from  12 pm
      • Check-out:
        until  2 pm
      • Number of rooms:
        145

      Hotel Awards

      Sri LankanHOTEL AWARDSRecommendedNuwara EliyaGrand Hotel Nuwara Eliya

      According to guest reviews, the hotel has been rated as
      Best Luxury Hotels in Sri Lanka

      Use Badge